Merchandise must be in saleable condition. All returns and exchanges require your sales receipt.
Return or exchange merchandise within the time guidelines below.
- General Gift Items - 3 Days
- Non-seasonal gift items given as gifts have 30 days from the date of purchase to return. You MUST have gift receipt for 30 day window.
- Seasonal Gift Items - 24 Hours
- Plants and General Items - 3 Days
- Special Orders - Final Sale
- Sale Items - Final Sale
- Pottery, Fountains & Statues - 3 Days
- Large pottery, fountains and statues will incur a 20% restocking fee.
- Delivery fees are non-refundable
Merchandise must be brought to our store for a refund or arranged for pick-up. If you have questions about our return policy or to make changes to an order please call us at 555-555-5555 .